Delete from the mobile app
- Open the OpticEdge / OpticSales app and sign in.
- Go to Profile (or Settings).
- Select Delete account.
- Confirm with your password to permanently delete the account.
Account & privacy
Delete your account
Request permanent deletion of your OpticEdge Africa account and associated personal data. This page is provided for Google Play and web users who need to delete an account without using the app.
What gets deleted
- Your login credentials and profile details (name, email, phone).
- App session data and device notification tokens linked to your account.
- Personal account access to the OpticEdge platform.
Business records that your organization is legally required to keep (for example invoices or stock history owned by a vendor) may be retained in anonymized or organization-owned form where required by law. See our Privacy Policy.
Processing time
Web deletion requests are reviewed and completed within 7 days. You will receive confirmation at the email address you submit.
Prefer email? Write to support@opticedgeafrica.net with subject “Account deletion request”.
Request deletion online
Fill this form if you cannot access the app. Use the same email registered on your OpticEdge account.